For your convenience, we have introduced:

FREE RETURNAT ANY PARCEL MACHINE

(regardless of whether the package was delivered by parcel machine or Inpost courier)

You will make the return in a few simple steps using the website: www.szybkiezwroty.pl You will find all the information about the procedure just on this page. Always remember to include a return form or letter with the package containing its details. This will greatly speed up the process of refunding or replacing the product.

Information for the consumer on the right to withdraw from a distance contract

Being a consumer, you have the right to withdraw from the contract concluded in the Online Store within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the date on which you came into possession of the item To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by regular mail or e-mail). To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an explicit statement (for example, a letter sent by post or email). You can send the statement, for example:

  • in writing to the following address: LABORATORIUM AMBROZIAK Sp. z o.o., Wiertnicza 68, 02-952 Warszawa
  • in electronic form via email to: [email protected]

A sample withdrawal form is included in Appendix No. 2 to the Consumer Rights Act and is additionally included as an appendix to the Regulations of the Online Store. You can use the model withdrawal form, but it is not mandatory. To keep the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for it expires. In case of withdrawal from this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), promptly and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will make a refund using the same payment methods that you used in the original transaction, unless you have explicitly agreed otherwise. In any case, you will not incur any fees in connection with this return. We may withhold the return of the payment until you receive the item or until you provide proof of its return, depending on which event occurs first. If you received the item, please send it back or send it to us at the following address: LABORATORIUM AMBROZIAK Sp. z o.o., Wiertnicza 68, 02-952 Warszawa, immediately, and in any case not later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you send back the item before the deadline of 14 days. You will have to bear the direct cost of returning the items. You are only responsible for the reduction in the value of things resulting from the use of it in a different way than was necessary to establish the nature, characteristics and functioning of things.